PRIVACY POLICY

PRIVACY POLICY

Candev Consulting Group

Last Updated: January 29, 2026

1. INTRODUCTION

Candev Consulting Group ("we", "us", "our") is a Canadian business consultancy providing professional advisory services to organizations across Canada and internationally. We are committed to protecting the privacy of our clients, website visitors, employees, and business contacts in compliance with federal and applicable provincial laws, including Ontario’s Personal Information Protection Act and Quebec’s Act Respecting the Protection of Personal Information in the Private Sector.

This policy outlines how we collect, use, disclose, and safeguard personal information in the course of our business operations.

2. WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect only the personal information necessary to deliver our services, manage our business, and meet legal obligations. This may include:

• Client Information: Full name, job title, business name, business address, email address, business phone number, and organizational data relevant to consulting engagements (e.g., operational metrics, financial summaries where required for service delivery).

• Website & Digital Visitors: IP address, browser type, pages viewed, and information submitted via contact forms, newsletter sign-ups, or online assessment tools.

• Business Partners & Contacts: Name, organization, role, and contact details for collaboration, networking, and service referrals.

• Job Applicants: Resume/CV details, cover letter, educational background, work experience, and contact information (collected solely for recruitment purposes).

We do not collect or retain sensitive personal information (e.g., social insurance numbers, health information, racial/ethnic origin, political affiliations) unless explicitly required for a specific service and obtained with your informed, voluntary consent.

3. HOW WE USE PERSONAL INFORMATION

Personal information is used only for the purposes for which it was collected, including:

• Delivering customized consulting services, including project planning, analysis, reporting, and implementation support.

• Communicating with clients and contacts about service updates, project milestones, and relevant business insights or industry developments.

• Processing payments and managing billing for our services.

• Recruiting and managing our team of consultants and staff.

• Complying with legal, regulatory, or tax obligations in Canada and any jurisdictions where we operate.

• Improving our website functionality, service offerings, and client experience through legitimate data analysis.

4. WHEN WE DISCLOSE PERSONAL INFORMATION

We will not sell, rent, or trade personal information to third parties. Disclosure may occur only in the following cases:

• With Your Consent: When you have explicitly authorized us to share information (e.g., with third-party experts or vendors assisting with your consulting project).

• Trusted Service Providers: With third-party organizations that perform services on our behalf (e.g., IT support, payment processors, marketing platforms), who are contractually bound to protect personal information and use it only as directed by us.

• Legal Requirements: When required by law, court order, or government authority, or to protect our rights, property, or safety, or that of our clients or the public.

• Business Transitions: If we are involved in a merger, acquisition, or sale of all or part of our business assets, personal information may be transferred as part of the transaction – we will provide notice to affected individuals where required by law.

For international clients or engagements involving data transfer outside Canada, we ensure that appropriate safeguards are in place to protect personal information in line with Canadian privacy standards.

5. HOW WE PROTECT PERSONAL INFORMATION

We implement comprehensive security measures to safeguard personal information from unauthorized access, use, disclosure, alteration, or destruction:

• Secure, encrypted servers for storing digital data, with Canadian-based hosting options where required.

• Access controls limiting personal information to authorized staff only, based on job responsibilities.

• Regular security audits, system updates, and vulnerability assessments.

• Secure physical storage of paper records with restricted access.

• Mandatory privacy and security training for all employees and contractors.

• Confidentiality agreements with all team members and third-party service providers.

6. YOUR RIGHTS AND OPTIONS

As a Canadian resident or individual whose information we hold, you have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.

• Correct Inaccuracies: Ask us to update or correct any personal information that is incomplete or inaccurate.

• Withdraw Consent: Where we rely on your consent for collecting, using, or disclosing personal information, you may withdraw consent at any time (subject to legal or contractual restrictions).

• Request Deletion: Ask that we delete your personal information, where permitted by law or where it is no longer needed for the purposes for which it was collected.

• Lodge a Complaint: If you have concerns about our handling of your personal information, please contact us directly. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.

To exercise any of these rights, please contact our Privacy Officer using the details below.

7. WEBSITE AND ELECTRONIC COMMUNICATIONS

• Cookies & Tracking: Our website uses cookies and similar tracking technologies to enhance user experience and analyze traffic patterns. You can adjust your browser settings to decline cookies, though this may limit some website features.

• Third-Party Links: Our website may include links to external sites. We are not responsible for the privacy practices or content of these sites.

• Email & Newsletters: You may unsubscribe from our email communications at any time using the "unsubscribe" link included in every message.

8. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws (e.g., tax or record-keeping requirements). When no longer needed, we securely dispose of personal information through shredding (paper records) or permanent deletion (digital data).

9. CONTACT INFORMATION

For questions, concerns, or requests related to this privacy policy or our privacy practices, please contact:

Privacy Officer

Candev Consulting Group 

Email:

Phone: check FB Page

10. POLICY UPDATES

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant updates will be posted on our website and communicated to clients and contacts via email where appropriate.